[HCM][Agency] YouNet Digital: Content & Community Manager

YouNet Digital is a member of YouNet Group (www.younetgroup.com/vi/) – a leading complete Social Solutions provider in Vietnam & SEA.

Our craftsmen create everything in digital with lively imagination and updated technology for your specific needs and building your business by connecting your brand with customers and ultimately, driving sales.

With advanced Social platforms, we truly understand what motivates, inspires and excites your customers, we then provide exceptional insight to produce creative and results-driven marketing solutions.


  • The Content & Community Manager is responsible for managing and engaging with the organization online community in a way which builds brand awareness and loyalty for various client projects in YouNet Digital.

  • Managing a team of social seeders and various projects plans

  • Working alongside the BOD to generate new ideas for social content to drive communications

  • Planning social content and maintaining the content calendar ensuring social media content is regular, relevant and engaging

  • Writing engaging copy for using on relevant social media platforms and right target audience

  • Engaging with Fans and Followers to build relationships with the community and encourage engagement

  • Build relationship and working with vendors or freelancers in social media field for sourcing matters

  • Weekly reporting on social media engagements within the community

  • Monitoring the success of the community and of social media in terms of the overall marketing strategy

  • Liaising with internal stakeholders to relay customer feedback insights gained from online conversations within the community

  • Setup & manage team working processes based on company working platforms & systems



  • Previous experience working as a content/community manager in a similar role or alternatively a background in digital/social media ideally from a similar industry.

  • The ideal community manager will be passionate and articulate with the ability to analyze the implications of online communications and messages.

  • Must have a cutting edge interest in social media and be abreast with the fast changing nature of social media and ensuring that new opportunities for engaging with customers are realized.

  • Excellent written and spoken communication skills are essential.

  • A relevant degree in either marketing, IT or English is essential.

  • Experience in project management with flexibility to adapt to various project situation.

  • Capable of learning new technologies and optimizing working process to meet the needs of projects.


  • More than 2 years’ experience in digital agency at related positions.

  • Be self-servicing and able to act on own initiative where necessary.

  • Having ambition to become an effective and successful manager.

  • Be proactive and highly motivated; demonstrate the ability and desire to work independently and confidently, but as part of a team.

  • Willing to learn and enjoy new challenges. High sense of responsibility, result-oriented.

  • Good communication & presentation skills.

  • Must be good at English skills.