[HCM][Agency] YouNet Digital: Senior Account Manager

YouNet Digital is a member of YouNet Group (www.younetgroup.com)
YouNet Digital is well-known as an outstanding Digital Marketing agency who can extremely orchestrate both creative art and data intelligence to deliver high-performance communication solutions. We are a member of YouNet Group since 2013.
YouNet Digital is your one-stop-shop for:

  • Creative strategy which embraces big data for insightful online approaching.

  • Social media & social crisis management which are handled by marketing seniors utilizing YouNet’s always-on systems: Social Heat, Social Care, Social CRM, Social Alert, Social Influencers. Clients can relax while we taking care your social reputation.

  • Digital production & installation which is empowered by world class in-house-production.

  • Performance-based solution which is designed to optimize marketing ROI using performance-based costing model. Mining the biggest data (>40M Facebook profiles, media affiliates), we know where to spend your every single penny for best results.

YouNet Digital is proud to be trusted Digital Marketing agency chosen by Kido Group, Samsung, TechcomBank, Unilever, Heineken, VietjetAir, Yamaha and others from various industries like fem-care, health-care, real-estate..


Senior Account Manager is responsible for developing a strong and professional relationships with the clients. Enlighten clients with their queries and seeking new business opportunities. Focus strongly on problem-solving skill, spokemanship skill for communication among clients and the team, timeline management and financial management.

1. Account & Relation Management

  • Develop professional relationship with clients for business growth. Take brief and consult with client to result solutions. Overseeing account management, contracts negotiation and agreements to maximize profit.

  • Lead Account team, monitor team performance and provide guidance when needed.

  • Develop a trusted professional relationship among other department, third-party partner and with key accounts. Educating clients and managing their needs and expectations.

2. Planning & Execution Management

  • Deliver brief with strong supportive and informative data prior the project.

  • Deliver clear understanding about client (thorough reviews, analyzes and evaluates the 4P and 3C)

  • Make a clear client expectation for the team and manage internal expectation.

  • Partially tasked the lead strategic role in the account management department.

  • Monitor and control budgets, clear tasks and realistic timetables of project for internal and external. Defining project scope, estimate and writing proposals, works with all department in the creation of project specifications and time plan. Manage and forecasts account financial activities.

  • Manage client projects, involved with client projects from start to finish, ensuring successful rate of the project and timeline requirement.

3. Quality and budget control

  • Maintain projects and updates of project statuses. Ensuring task timeline is followed.

  • Ensure the quality and best practices of the strategic thinking, proposals and creative brief to be consistent with overall strategies

  • Project quality assurance – testing and review of output result. Ensure campaigns stay strategically to the plan during the project.


PROMOTION: Account Director


  • Number of years of experiences: 3+ years’ experience in an Account capacity; 1+ years in Management

  • Level of language proficiency: Good verbal, presentation-style and written communication skills in both English & Vietnamese.

  • Soft skills/ competencies: Excellent organizational and time management skills.

  • Strong communication and interpersonal skill to communicate effectively with internal and external people. Ability to work effectively in high pressure & with cross-functional teams.