[HCM][Agency] Chin Media: Tuyển vị trí Senior Account Manager

Job Description

Team management:

  • Led account team throughout the end-to-end client-serving process.

  • Responsible for planning the team’s P&L (quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the scheduled P&L target.

  • Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution): closely monitored the performance of tasks, responsible for quality and output of internal team problem solving, discussed weekly/ monthly/ end-of-project performance reviews with the client.

  • Mainly in charge of recruiting and developing Account Executives, providing frequent training and coaching for Account Executive & Trainee.

  • Strongly follow business processes to enhance the company’s CRM system performance.

  • Always-on improving leadership to perform smoothly the job-related tasks.

Project management:

  • Responsible for on-time delivery and quality of proposal by ensuring account team understood client’s brief; leading brainstorming sessions to form direction, ideas, and tactics; supporting Account Executives in conducting a detailed analysis of client, products, target audience; and delivering tailored solutions that meet client’s specific needs.

  • Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and within budget while achieving the expected profit for the company.

  • Regular strategy review meetings.

Account management:

  • Act as a company representative: responsible for developing and maintaining the relationship with the client’s key decision-makers, understanding the client’s needs and objectives, ability to provide insightful advice to senior clients and promoting the expansion of business.

  • Develop new business with existing clients or identify areas to improve sales quotas.

  • Build and maintain strong client relationships that will assist in project development and impact future business opportunities.

Corporate task:

  • Implement performance management practices, processes and measures.

  • Build up company portfolio following industries & solutions.

  • Work on company projects to build up company processes & knowledge library.

  • Contribute to building the company’s strategy for Yearly & Quarterly plans.

Requirement:

  • At least two years of experience as an Sr Account Manager/ relevant position.

  • Account management experience in an Advertising/Marketing/Digital Agency

  • Intermediate understanding of digital disciplines (creative, technology, user experience, strategy).

  • Effective team management capabilities.

  • Excellent project management skills, able to manage multiple client projects and initiatives.

  • Significant experience in professional client relationship management.

  • Excellent communication & presentation skills in both Vietnamese and English.

  • Advanced Microsoft Office skills, especially Powerpoint and Excel.

Benefits:

  • Competitive salary, up to $2000

  • Flexible working hours.

  • Perfomance Review every 6-month

  • Transportation & phone support: according to the company's policy for using Grab business

  • Bonus on Holidays/New Year according to Company policy. (30-4.01-05; 02-09; New Year's Day; Lunar New Year; etc.)

  • Gifts on holidays (Birthday, Marriage, Mourning, Sickness, Women Day; Mid-Autumn Festival; Christmas,)

  • Fully equipped with equipment and tools, documents according to Company policy (email; computer/laptop; desk & chair & VPP; etc.)

  • The company has a refrigerator, a microwave, light snacks available to all staff

  • Vacation, quarterly and annual company events (year-end party, Team building, Quarterly Activities)

  • Other welfare & support regimes according to the Company's general regulations