Marketer Dương Thị Ánh Vy
Dương Thị Ánh Vy

HR @ Công ty TNHH Penguin Secret Agency

[HCM][Agency] Penguin Secret Agency: Tuyển dụng vị trí Operating Staff

Penguin Secret Agency Company Limited

With a young, dedicated team, always trying their best to bring customers meaningful personalized gifts for relatives, friends, colleagues,... With our customer-centric core value, we strongly believe that you'll receive high-quality products and only the best customer service. We've just started our business in 2021 but have the opportunity to be the gift destination for more than 100,000 customers from all across America and receiving a lot of lovely feedback from them. For more information, please refer to our website:

Quantity: 1

Gender: Male/Female


  • Assists Director to manage the day-to-day operations and ensure delivery team's KPIs and targets;

  • Assists Director to develop and implement strategies to optimize operational efficiency, including process improvements, resource allocation, and workforce management;

  • Conduct regular one-on-ones with direct reports to review individual performance, and the performance of their team and offer ongoing developmental coaching;

  • Create a positive work environment through employee engagement, resolve employee relation issues in a professional and timely manner;

  • Participate in cross-functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, IT - and partner to define action plans that resolve issues and drive continuous improvement;

  • Provide Activity Report as Team performance report daily, weekly, and monthly basis;

  • Attending to ad-hoc tasks as assigned by the Director.


  • Priority is given to those with experience in a similar position;

  • Good communication and problem solving skills;

  • Good teamwork and planning skills;

  • English fluently;

  • Have good observation, analysis and synthesis abilities;

  • High sense of responsibility and initiative in work.


  • Salary: negotiation (based on your capacity and energy);

  • Participating in insurance and other benefits as prescribed by the Labor Law;

  • Participating in team training, building activities, company trips 3-4 times/year;

  • 13th, 14th month salary;

  • Allowance for lunch, parking fee;

  • Young and dynamic environment.

Work Address:

Penguin Secret Agency Pte. ltd, Shophouse A2.002 Tropic Garden – No. 56, 66th Street, Thao Dien Ward,

Thu Duc City, HCMC

Working Time:

• Monday - Friday: 09h00 - 17h30 / Saturday (Remote): 08h00 - 12h00

• Lunch break: 12h00 - 13h30

To apply for this position, please send your updated CV to mail: [email protected]

hoặc Zalo: 0963 618 931 (Ms. Vy)

Application deadline: February 15, 2024